Telephone recovery

 

If your normal contact with customers is via telephone, it’s essential that following disaster you are quickly accessible again on your normal telephone numbers. Telephone recovery is almost always the number one priority following disaster because being unreachable by phone quickly results in damage to your image and/or finances.

As part of the COIN concept you can make use of the COIN Telecom-By-Pass (TBP) platform. TBP is platform-independent, making it suitable for any type of PBX or VoIP server. The COIN TBP platform can also be used where you still have access to your premises, but the telephone switchboard has failed.

We also offer the COIN Group Information System. Indispensable when disaster strikes, this allows you to inform and instruct everyone concerned with just a push of the button.

COIN Telephone-recovery

Supply chain as starting point for Business Continuity

To be able to deal with unexpected situations such as fire or power failure businesses these days are looking more often at continuity of the critical business processes. However, this is not always enough because a business is part of a supply chain and therefore has to deal with a range of suppliers, customers and dependencies.

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Business Continuity Awareness week 2017

15 May to 19 May (inclusive) is Business Continuity Awareness Week (BCAW), during which specialists from the profession aim to raise awareness about the importance of business continuity.

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