{"id":573,"date":"2018-01-03T14:55:00","date_gmt":"2018-01-03T13:55:00","guid":{"rendered":"http:\/\/coinbv.kwaaidevelop5.nl\/?post_type=portfolio&#038;p=573"},"modified":"2019-04-23T08:59:35","modified_gmt":"2019-04-23T06:59:35","slug":"business-continuity-robeco","status":"publish","type":"portfolio","link":"https:\/\/www.coinbv.nl\/referenties\/business-continuity-robeco\/","title":{"rendered":"Robeco"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_section  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-53w1h-9e8e4e93d546d424ca5ee655fd6389f0 avia-slideshow-no scaling av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 9.9667774086379%;'><li  class='avia-slideshow-slide av-53w1h-9e8e4e93d546d424ca5ee655fd6389f0__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-882 avia-img-lazy-loading-not-882\"  src=\"https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2.jpg\" width=\"1204\" height=\"120\" title='coin uitwijk locaties small 2' alt='' srcset=\"https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2.jpg 1204w, https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2-300x30.jpg 300w, https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2-768x77.jpg 768w, https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2-1030x103.jpg 1030w, https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2-705x70.jpg 705w, https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/coin-uitwijk-locaties-small-2-450x45.jpg 450w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/><\/div><\/li><\/ul><\/div><\/div>\n<div id='av_section_1'  class='avia-section av-av_section-3ef07c12a2bb1670acbb6a6393332f22 main_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_textblock  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-573'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15o6m5-91534c04957d21dce9992f6e325c7c27\">\n.flex_column.av-15o6m5-91534c04957d21dce9992f6e325c7c27{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15o6m5-91534c04957d21dce9992f6e325c7c27 av_two_third  avia-builder-el-2  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-vblt1-77b5b219c88748f9ee96337ac69fd6ba '  ><div class='avia_textblock' ><h1>Business Continuity essentieel voor Robeco<\/h1>\n<p>Robeco, opgericht in Rotterdam in 1929, biedt beleggingsproducten en -diensten voor institutionele en particuliere beleggers wereldwijd. Het beheerd vermogen bedraagt circa EUR 189 miljard (per 31 december 2012).<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rhyk5-03304b7f34fbd278bbaf98ed0f1c2b96\">\n.flex_column.av-rhyk5-03304b7f34fbd278bbaf98ed0f1c2b96{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-rhyk5-03304b7f34fbd278bbaf98ed0f1c2b96 av_one_third  avia-builder-el-4  el_after_av_two_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kq38l-94d3ebc5b175c30d775bc55870c3b3c5\">\n.avia-image-container.av-kq38l-94d3ebc5b175c30d775bc55870c3b3c5 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kq38l-94d3ebc5b175c30d775bc55870c3b3c5 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kq38l-94d3ebc5b175c30d775bc55870c3b3c5 av-styling- av-img-linked avia-align-center  avia-builder-el-5  avia-builder-el-no-sibling  httpswwwrobeconl'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/www.robeco.nl\/\" class='avia_image ' target=\"_blank\" rel=\"noopener noreferrer\" aria-label='Robeco_web'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-574 avia-img-lazy-loading-not-574 avia_image ' src=\"https:\/\/www.coinbv.nl\/wp-content\/uploads\/2018\/01\/Robeco_web.png\" alt='' title='Robeco_web'  height=\"44\" width=\"150\"  \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-573'><div class='entry-content-wrapper clearfix'><section  class='av_textblock_section av-blath-262eb3d09f9ea44d22b04dae629319c5 '  ><div class='avia_textblock' ><p>Robeco staat voor verantwoord beleggen. Factoren op het gebied van milieu, maatschappij en goed ondernemingsbestuur zijn ge\u00efntegreerd in de beleggingsprocessen en er is een uitsluiting beleid. Het productaanbod omvat aandelen- en vastrentende beleggingen, geldmarktfondsen en alternative investments, waaronder private equity, hedgefondsen en gestructureerde producten. De verschillende strategie\u00ebn worden beheerd in Europa, Amerika, het Midden Oosten en Azie.<br \/>\nRobeco is eigendom van de Orix Group. Ook de Rabobank Groep, wereldwijd een van de weinige particuliere banken met de hoogste kredietwaardigheidbeoordeling van Moody&#8217;s en Standard &amp; Poor&#8217;s, is al jaren aandeelhouder.<\/p>\n<h4>Waarom COIN?<\/h4>\n<p>Continu\u00efteit van de dienstverlening aan klanten van Robeco staat hoog in het vaandel. Telefonische bereikbaarheid van ons contact center voor onze retail klanten, en het telefonisch contact van Robeco met hun institutionele klanten, leveranciers, en partners is daarbij uitermate belangrijk. Naast Robeco Direct (retail) wordt een groot aantal telefoongesprekken voor de overige diensten door onze medewerk(st)ers in diverse panden in Rotterdam afgehandeld.\u00a0NNa een uitgebreide zoektocht in de markt en een selectieprocedure met de vraag naar een aanbieder die zowel voldoende werkplekken kon bieden en die ook kon voldoen aan onze strikte eisen voor het opvangen van de telefonie van het contact center en de kantoor omgeving, is gekozen voor COIN. Zij maken gebruik van een zeer hoogwaardig voice systeem dat voldoet aan de stringente eisen die worden gesteld door de Toezichthouders in de financi\u00eble markten. Zowel voor als na ondertekening van een langlopende overeenkomst heeft COIN laten zien dat zij met ons meedenkt en aanbevelingen doet ten aanzien van de uitwijk mogelijkheden.<br \/>\nPer jaar voeren wij diverse testen uit om onze uitwijk doelstellingen te realiseren en om te blijven voldoen aan de internationale eisen op het gebied van business continuity.<\/p>\n<h4>Robeco neemt bij COIN de volgende diensten af:<\/h4>\n<ul>\n<li>Vaste\/dedicated uitwijk werkplekken in een alleen voor Robeco toegankelijk ruimte waar ook speciale apparatuur staat die essentieel is om onze strategische processen voort te zetten.<\/li>\n<li>Enkele honderden shared uitwijk werkplekken.<\/li>\n<li>Telefonische bereikbaarheid voor het hele contact center en voor alle kantoor medewerk(st)ers, ook zij die geen gebruik maken van de uitwijk locatie<\/li>\n<li>Voicelogging<\/li>\n<li>Een permanente dataverbinding naar onze twee rekencentra in het buitenland, zodat onze medewerkers op de uitwijk locatie direct hun werkzaamheden kunnen voortzetten bij een calamiteit<\/li>\n<li>Technisch draaiboek<\/li>\n<li>Opslag van essenti\u00eble goederen op de uitwijk locatie<\/li>\n<li>Opslag van desktop images, zodat bij een calamiteit het actuele image op alle werkplekken gezet kan worden<\/li>\n<\/ul>\n<p><em>Frank van der Spek, Group Security &amp; Continuity Manager, Robeco<\/em><\/p>\n<\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":221,"comment_status":"closed","ping_status":"closed","template":"","tags":[],"portfolio_entries":[6],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Robeco - Business Continuity - COIN is d\u00e9 specialist<\/title>\n<meta name=\"description\" content=\"Business Continuity oplossing voor Robeco. 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