{"id":563,"date":"2018-01-03T14:46:13","date_gmt":"2018-01-03T13:46:13","guid":{"rendered":"http:\/\/coinbv.kwaaidevelop5.nl\/?post_type=portfolio&#038;p=563"},"modified":"2019-01-21T15:21:54","modified_gmt":"2019-01-21T15:21:54","slug":"intrum-justitia","status":"publish","type":"portfolio","link":"https:\/\/www.coinbv.nl\/en\/references\/intrum-justitia\/","title":{"rendered":"Intrum Justitia"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-1ed5kz-35b5806205fe38f934a238b060ccd220 avia-slideshow-no scaling av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 9.9667774086379%;'><li  class='avia-slideshow-slide av-1ed5kz-35b5806205fe38f934a238b060ccd220__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-882 avia-img-lazy-loading-not-882\"  src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg\" width=\"1204\" height=\"120\" title='coin uitwijk locaties small 2' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg 1204w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-300x30.jpg 300w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-768x77.jpg 768w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-1030x103.jpg 1030w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-705x70.jpg 705w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-450x45.jpg 450w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-563'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3smn7-32bd6edddc098c757075ff14d4a8ac52\">\n.flex_column.av-3smn7-32bd6edddc098c757075ff14d4a8ac52{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3smn7-32bd6edddc098c757075ff14d4a8ac52 av_two_third  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-39dqr-c5a626ed183166ba734215e7cb3c6885 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Intrum Justitia believes good preparation for a disaster is essential:<\/h1>\n<h3>\u2018Your surroundings may also be a reason for having to recover elsewhere\u2019<\/h3>\n<p>It wasn\u2019t a fire nor a fault with the electrics, but the presence of President Obama at the Nuclear Security Summit which temporarily prohibited Intrum Justitia from using its offices. According to ICT Director Juan Botha, it was the first time the company had actually needed to activate a recovery for 100 people. \u2018Due to the nature of our business we were already aware of the fact that a <a href=\"\/en\/office-recovery\/recovery-centres\">recovery location<\/a> had to be available and operational at all times. The situation as a result of the Nuclear Security Summit only reinforced the awareness amongst all of us.\u2019<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pzu8z-cfff06a99a940a373dcb4aa6a3b17aef\">\n.flex_column.av-pzu8z-cfff06a99a940a373dcb4aa6a3b17aef{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-pzu8z-cfff06a99a940a373dcb4aa6a3b17aef av_one_third  avia-builder-el-3  el_after_av_two_third  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ja5mr-0e4704e276e39653615c4c450d822618\">\n.avia-image-container.av-ja5mr-0e4704e276e39653615c4c450d822618 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ja5mr-0e4704e276e39653615c4c450d822618 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ja5mr-0e4704e276e39653615c4c450d822618 av-styling- av-img-linked avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling  httpswwwintrumcomnlnldiensten'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/www.intrum.com\/nl\/nl\/diensten\/\" class='avia_image '  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='logo-Intrum'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-565 avia-img-lazy-loading-not-565 avia_image ' src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/logo-Intrum.png\" alt='' title='logo-Intrum'  height=\"54\" width=\"265\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/logo-Intrum.png 265w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/logo-Intrum-260x54.png 260w\" sizes=\"(max-width: 265px) 100vw, 265px\" \/><\/a><\/div><\/div><\/div><\/div><div  class='hr av-e78r7-6e6ff568122e8e3709e72f3b3e0bb9da hr-default  avia-builder-el-5  el_after_av_one_third  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<section  class='av_textblock_section av-6y3ir-ffdfd7d2d587ddb6e4d508e5ee72759e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Intrum Justitia is an internationally listed credit management organisation with its head office in Sweden. The company was founded in 1923, it employs approximately 3300 staff in 20 countries and serves a wide range of clients: from small businesses to major international players operating in both the B2B and B2C sectors.<\/p>\n<p>The Intrum Justitia offices are located close to the Catshuis, the Eurojust and Europol offices and many embassies, European security agencies and the OPCW (Organisation for the Prohibition of Chemical Weapons). Juan: \u2018When Obama came here, the entire area was cordoned off and we were unable to reach our offices. No one could go in or out. During those days, we recovered to a different location as we were not working with COIN at that time. Shutting down was not &#8211; and is not &#8211; an option because our clients expect us to provide our services continuously. We employ 200 people here, 100 of which we had to recover to an alternative location, allowing our call centre \u2013 an essential part of our service \u2013 to continue as usual.\u2019<\/p>\n<p>One of our core values is that we are a catalyst for a healthy economy. We help our clients improve their operating results. Everyone benefits from that, both the company and society as a whole. Our clients are able to focus on their core business and we do what we do best: manage the entire \u2018Order to Cash\u00b4 process. Another important core value for us is Understanding People. There\u2019s always a reason why a person is unable to pay. It\u2019s not just about collecting money. It\u2019s just as much about the person or the company for whom we want to find a solution. It is that core value specifically that we recognised in COIN, with whom we\u2019ve being doing business for more than a year now. The people there provide more than just replacement office space.<\/p>\n<p>The Intrum Justitia offices are like any other offices, but security is high. Juan: \u2018We don\u2019t handle cash, since the digital world we live in makes just about anything possible. We also operate an independent complaints process, so there\u2019s no need for clients to come to our offices. As stated, the uptime of our systems and the availability of our call centre are the most important aspects for us, and that\u2019s what COIN guarantees us. Our servers are located externally and our technical people are based there as well. Coincidentally our IT-location is close to COIN\u2019s head office and that\u2019s how we came into contact with each other.\u2019<\/p>\n<p>Intrum Justitia has always had a recovery location available but it wants and expects more than \u2018just that\u2019. Juan: \u2018Our Board wants us to be able to continue working seamlessly from another location in the event of a disaster, whatever may happen. We test that systematically and we are audited on that annually by our head office.\u2019<\/p>\n<p>High expectations and a very competitive price-quality ratio resulted in Intrum Justitia signing a contract with COIN more than a year ago. Juan: \u2018What really pleases me about COIN is that they approach us directly to regularly check that the recovery solution is working. It\u2019s not just a case of, \u2018this is our service, do what you want with it\u2019. The team is very proactive which in turn encourages us to keep our recovery information and COIN up to date with the latest changes. There are guidelines in place. COIN monitors the planning and contacts us when it\u2019s time for testing. They provide custom solutions that we can also scale up if needed.\u2019<\/p>\n<p>In response to the question about what Juan would recommend to business colleagues about the benefits of a customised <a href=\"\/en\/office-recovery\/recovery-centres\">recovery location<\/a>, he replies: \u2018You always have to ask yourself what it would cost if you were no longer able to use your premises, if you were unable to be up and running elsewhere immediately in the event of a disaster. Those costs are many times higher than COIN\u2019s subscription fees. It\u2019s not just about damage to your own brand, but to the reputation of your clients as well, who expect continuity from you as a supplier. And don\u2019t just think about a disaster such as a fire. Take a good look around at your neighbouring businesses and the risks that they impose on you.\u2019<\/p>\n<p>For more information about Intrum Justitia, please visit: <a href=\"http:\/\/www.intrum.com\" target=\"_blank\" rel=\"noopener\">www.intrum.com<\/a><\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":218,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"portfolio_entries":[5],"class_list":["post-563","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_entries-referenties"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Recovery location essential for Intrum Justitia<\/title>\n<meta name=\"description\" content=\"Intrum Justitia, preparation for disaster, recovery location, COIN\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coinbv.nl\/en\/references\/intrum-justitia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recovery location essential for Intrum Justitia\" \/>\n<meta property=\"og:description\" content=\"Intrum Justitia, preparation for disaster, recovery location, COIN\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.coinbv.nl\/en\/references\/intrum-justitia\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Continuity - 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