{"id":528,"date":"2018-01-03T13:50:14","date_gmt":"2018-01-03T12:50:14","guid":{"rendered":"http:\/\/coinbv.kwaaidevelop5.nl\/?post_type=portfolio&#038;p=528"},"modified":"2019-01-21T14:13:50","modified_gmt":"2019-01-21T14:13:50","slug":"cak","status":"publish","type":"portfolio","link":"https:\/\/www.coinbv.nl\/en\/references\/cak\/","title":{"rendered":"CAK"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-1fcdaw-cf4c5fdd4c37b269f0cf19f9d0c9432c avia-slideshow-no scaling av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 9.9667774086379%;'><li  class='avia-slideshow-slide av-1fcdaw-cf4c5fdd4c37b269f0cf19f9d0c9432c__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-882 avia-img-lazy-loading-not-882\"  src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg\" width=\"1204\" height=\"120\" title='coin uitwijk locaties small 2' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg 1204w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-300x30.jpg 300w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-768x77.jpg 768w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-1030x103.jpg 1030w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-705x70.jpg 705w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-450x45.jpg 450w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-528'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11279s-b33184980a39cb660d236487eb24028a\">\n.flex_column.av-11279s-b33184980a39cb660d236487eb24028a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11279s-b33184980a39cb660d236487eb24028a av_two_third  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-wde40-82e167791d4d89cf78833be67e9ace02 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Why The CAK chooses COIN as partner for business continuity<\/h1>\n<p>With over 1,100 employees the CAK serves around 3 million people in the Netherlands. In order to ensure service provision at all times to this large number of people, the CAK has elected to work with COIN in order to achieve the required business continuity.<\/p>\n<p>The CAK (Central Administrative Office) is a professional and reliable implementation organisation for the care and welfare sector, and is responsible for the proper implementation of the various financial arrangements and information tasks.<\/p>\n<p>The day-to-day work of the CAK comprises three main activities. The first is the assessment, application and collection of the statutory contributions for the provision of care under the terms of AWBZ (Exceptional Medical Expenses Act) and Wmo (Social Support Act). The second concerns the assessment and payment of compensation for excess (Compensatie eigen risico \u2013 Cer) or allowances for extra costs as a result of chronic illness or handicap (Chronically ill and disabled persons allowance Act) and the third comprises the financing of the organisations providing AWBZ care.<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ilzc-faedb6ff192e8fe3de396cc4c8d02362\">\n.flex_column.av-2ilzc-faedb6ff192e8fe3de396cc4c8d02362{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2ilzc-faedb6ff192e8fe3de396cc4c8d02362 av_one_third  avia-builder-el-3  el_after_av_two_third  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nq4v4-ed88dbb054b98171818bad44c57ce437\">\n.avia-image-container.av-nq4v4-ed88dbb054b98171818bad44c57ce437 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-nq4v4-ed88dbb054b98171818bad44c57ce437 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-nq4v4-ed88dbb054b98171818bad44c57ce437 av-styling- av-img-linked avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling  httpswwwhetcaknl'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/www.hetcak.nl\/\" class='avia_image ' target=\"_blank\" rel=\"noopener noreferrer\" aria-label='logo_cak_web'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-529 avia-img-lazy-loading-not-529 avia_image ' src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/logo_cak_web.png\" alt='' title='logo_cak_web'  height=\"89\" width=\"180\"  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><\/div><div  class='hr av-f2few-0aaf5e89ba0ef99e7be8b52c71be9e03 hr-default  avia-builder-el-5  el_after_av_one_third  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<section  class='av_textblock_section av-bjh74-f244aafec0a05eb4e6321d395c507b34 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Rob Kuppens, quality coordinator with the CAK explains:<\/p>\n<h3>Why is business continuity so important for the CAK?<\/h3>\n<p>Firstly, because of the CAK\u2019s substantial social responsibility. Clients want to know how the conditions and provisions of particular care and welfare arrangements will affect them. It\u2019s therefore important that the CAK is able at all times to undertake its statutory duties, even in a crisis situation. Aside from this are the statutory requirements that must be met. The care regulatory authorities demand that the CAK is able always to guarantee a minimum service level.<\/p>\n<h3>Why did the CAK choose COIN as business continuity partner?<\/h3>\n<p>Following a tender process COIN emerged as the best partner. From the outset it became clear that COIN approaches business continuity from a business perspective and does not simply offer an IT solution. Understanding the business needs, COIN has come up with a solution that best fits our business. In addition, as the CAK is publicly funded, we have to work as cost-effectively as possible. A further rationale for us is that COIN makes a good partner across all areas of our operation. With respect to both business and ICT, as well as at an organisational level, communication is excellent.<\/p>\n<h3>What has been the CAK\u2019s experience before, during and following the tender?<\/h3>\n<p>I immediately had the feeling that this party really understood what we were after. COIN understands what business continuity is really all about, i.e. that our service provision must be able to continue to function. The entire tender process was thoroughly professional. COIN submitted a very transparent and comprehensive tender, and following contract award arrangements immediately got under way &#8211; we were busy setting up a data link within a week. COIN knows exactly what has to happen &#8211; before, during and following the tender process they were very professional and focused.<\/p>\n<h3>What has been the CAK\u2019s experience of collaboration with COIN up to now?<\/h3>\n<p>Professional, constructive and very open. All agreements are very clear. Where decisions have to be made quickly, Coin will put pressure on but in a very constructive way . What is agreed is followed-through, and that\u2019s great. COIN is also very pragmatic. Within the clear and transparent agreements there remains room to improve, something we experienced first-hand during the latest test when COIN continued during the test to seek possible improvements, which were implemented immediately we requested them.<\/p>\n<h3>What does the CAK expect from a partner such as COIN in the event of disaster?<\/h3>\n<p>The partner in question must of course be well-prepared, and above all this partner must continue to think with us regardless of any earlier agreements. This means that within the framework agreed, it must still be possible to be flexible and make changes.<\/p>\n<h3>Does the CAK have any advice or recommendations for COIN to function even better?<\/h3>\n<p>My advice would be: keep on doing what you\u2019re doing. Particularly in terms of accessibility. Contacts are great, you can access COIN at any level, and communication\u2019s great on any level. Keep doing what you\u2019re doing and the CAK will be very happy.<\/p>\n<p><strong>COIN provides the following business continuity services for the CAK:<\/strong><br \/>\n\u2022 Recovery seats;<br \/>\n\u2022 A war room for the Crisis Management Team;<br \/>\n\u2022 Telephone accessibility for both the Contact Centre and office environment;<br \/>\n\u2022 Datalink between the COIN recovery location and the CAK datacentre;<br \/>\n\u2022 Technical testing and Business testing;<br \/>\n\u2022 Technical handbook;<br \/>\n\u2022 Storage of essential items at the recovery location;<br \/>\n\u2022 Management of the desktop image, allowing the most current image to be provided to all work stations in the event of disaster.<\/p>\n<p>For mor information about the CAK: www.hetcak.nl<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":207,"comment_status":"closed","ping_status":"closed","template":"","tags":[],"portfolio_entries":[5],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Continuity for CAK<\/title>\n<meta name=\"description\" content=\"Business Continuity for AAC Capital Partners. 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