{"id":525,"date":"2018-01-03T13:46:54","date_gmt":"2018-01-03T12:46:54","guid":{"rendered":"http:\/\/coinbv.kwaaidevelop5.nl\/?post_type=portfolio&#038;p=525"},"modified":"2018-11-23T10:03:36","modified_gmt":"2018-11-23T10:03:36","slug":"business-continuity-for-bkr","status":"publish","type":"portfolio","link":"https:\/\/www.coinbv.nl\/en\/references\/business-continuity-for-bkr\/","title":{"rendered":"BKR"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-av_slideshow_full-099ee754ffea9634c885ab99a4b8f5ec avia-slideshow-no scaling av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 9.9667774086379%;'><li  class='avia-slideshow-slide av-av_slideshow_full-099ee754ffea9634c885ab99a4b8f5ec__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-882 avia-img-lazy-loading-not-882\"  src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg\" width=\"1204\" height=\"120\" title='coin uitwijk locaties small 2' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2.jpg 1204w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-300x30.jpg 300w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-768x77.jpg 768w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-1030x103.jpg 1030w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-705x70.jpg 705w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/coin-uitwijk-locaties-small-2-450x45.jpg 450w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-525'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_two_third-15d750bd1b332b34c6e70b077ebbccdf\">\n.flex_column.av-av_two_third-15d750bd1b332b34c6e70b077ebbccdf{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_two_third-15d750bd1b332b34c6e70b077ebbccdf av_two_third  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-av_textblock-2bd894dbf2e4bf2c4acf98ce4fbf94aa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>BKR ensures a better financial world every day<\/h1>\n<h2>Partnering with COIN guarantees continuity in the event of disasters.<\/h2>\n<p>BKR, the Central Credit Registration Bureau, is a household name in the Netherlands. For more than 50 years BKR has been providing the timely, correct and secure availability of privacy-sensitive data. Data which is very important for consumers and business customers (including banks, finance companies, mortgage providers, credit card companies, home shopping organisations, private lease companies) when applying for and managing loans and mortgages. And there is more. BKR also supplies data securely to local authorities to prevent problem debts, financial fraud and to facilitate identity verification. In total, BKR data is consulted around 50 million times per year.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-c8fc129dc35fd1ae2a1e410224d39ea8\">\n.flex_column.av-av_one_third-c8fc129dc35fd1ae2a1e410224d39ea8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-c8fc129dc35fd1ae2a1e410224d39ea8 av_one_third  avia-builder-el-3  el_after_av_two_third  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-0c2223ded7b53b758a10f806188b4a14\">\n.avia-image-container.av-av_image-0c2223ded7b53b758a10f806188b4a14 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-0c2223ded7b53b758a10f806188b4a14 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-0c2223ded7b53b758a10f806188b4a14 av-styling- av-img-linked avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling  wwwaaccapitalpartnerscom'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"http:\/\/https:\/\/www.bkr.nl\/\" class='avia_image ' target=\"_blank\" rel=\"noopener noreferrer\" aria-label='bkr'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1079 avia-img-lazy-loading-not-1079 avia_image ' src=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr.jpg\" alt='' title='bkr'  height=\"200\" width=\"200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr.jpg 200w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr-80x80.jpg 80w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr-36x36.jpg 36w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr-180x180.jpg 180w, https:\/\/www.coinbv.nl\/en\/wp-content\/uploads\/sites\/2\/2018\/01\/bkr-120x120.jpg 120w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/a><\/div><\/div><\/div><\/div><\/p>\n<div  class='hr av-av_hr-0ff602b3e980a3377077ff3c1c834df6 hr-default  avia-builder-el-5  el_after_av_one_third  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-av_textblock-2bd894dbf2e4bf2c4acf98ce4fbf94aa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Continuity of customer service<\/h3>\n<p>From a social point of view, 24\/7 availability of this data is of major importance. Amongst other things, BKR guarantees this by ensuring full redundancy of its data centres at 2 locations. BKR is also ISO 27001 and 3600N (privacy audit proof) certified. However, for the continuity of BKR\u2019s total primary customer service to both business customers and consumers, more is required other than just a technical solution and certification. Ultimately, it is often about contact between people, such as the provision of information on request.<\/p>\n<h3>Facilities available<\/h3>\n<p>If one of BKR\u2019s office locations is no longer available following a disaster, workstations and associated facilities are ready and waiting in the COIN recovery location for a pre-defined group of staff (especially the Customer Contract Centres and the Back Office). This guarantees the primary customer service. BKR\u2019s Crisis Team, which amongst other things organises the recovery operation, also has access to COIN\u2019s workstations during a disaster.<br \/>\nThe data connections required for ensuring that recovery, are available at COIN. It actually comes down to invoking a number of standard procedures at COIN\u2019s recovery location, which then allow the most elementary aspects of BKR\u2019s primary customer service to continue from the COIN recovery location.<\/p>\n<h3>Clients\u2019 interests first<\/h3>\n<p>BKR signed its first contract with COIN in 2011. Operations Manager Peter Hofman: \u201cCOIN was at that time and continues to be the ideal partner for BKR; small scale and personal, yet able to offer much more than other organisations that only provide office space. The interests of our organisation come first, the team at COIN is willing to listen and ensures that we are able to implement our recovery scenario. An annual test is carried out at COIN\u2019s location and everyone involved knows precisely what they have to do.\u201d<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1079,"comment_status":"closed","ping_status":"closed","template":"","tags":[],"portfolio_entries":[5],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>BKR: Continuity of customer service<\/title>\n<meta name=\"description\" content=\"BKR Continuity of customer service. 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